Case study

Total Buah SegarPILOT LIVE

Fresh produce, forecast to shelf, across 14 branches.

Indonesia’s Total Buah Segar chain runs its produce forecast, ordering, cold chain and staffing on Grocera. We started with one store and rolled out to fourteen over twelve weeks.

−38%
Produce waste, week over week
14
Branches piloting Grocera live
−4h
Manager time on ordering, per day
+11%
Basket revenue on pilot stores

Rollout timeline

1
Week 0

Kickoff · discovery

Mapped POS, supplier feeds, and cold-chain SOPs across the fleet.

2
Week 2

Store 04 goes live

First pilot store trained on 18 months of basket history + weather.

3
Week 6

Six branches live

Ordering and prep run from Grocera; managers approve on phone.

4
Week 12

14 branches live

Full pilot rollout; weekly impact report delivered every Monday.

Grocera moved from insight to action. Our produce shrink is down, our shelves stay full through the evening rush, and my managers spend less time on spreadsheets.

Operations Lead
Total Buah Segar
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